We arrange cargo insurance for the duration of transport — on request, together with the delivery cost estimate.
By default, a carrier has basic liability under the CMR Convention — but it's capped by law, not by the actual value of your cargo. Under CMR Article 23(3), the maximum payout for loss or damage is calculated from the cargo's weight — 8.33 SDR per kilogram, regardless of what the cargo is actually worth. The same limited-liability principles apply to domestic transport within Estonia and to freight forwarding too — this isn't just an international-transport issue.
If your cargo's value per kilogram exceeds that limit — which in practice happens more often than it seems, from electronics to raw food materials — the carrier's basic liability won't cover a full payout. In that case the cargo needs to be insured separately, and we arrange this together with the transport request: no need to go around insurers separately explaining from scratch what you're shipping and by which route.
We have partners — insurance brokers we've worked with for years — and experience specifically with cargo insurance policies, not generic “just in case” cover. If an insured event happens — damage, loss, a delay with consequences — we don't hand you over to the insurance company to sort it out alone; we handle the settlement ourselves. Our goal isn't to sell a policy, but to actually minimise your risk, and that takes understanding, not just a checkbox on a form.
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